1. Introduction & Commitment
At MSV Technologies Ltd, we respect your privacy and are committed to safeguarding personal and commercial data collected through our brand portal, quotation requests, and direct customer communication channels.
2. Data We Collect
- Customer Details: Name, phone / WhatsApp number, email address, delivery city or province in Rwanda.
- Quotation Requests: Specific appliance models, requested quantities, and delivery requirements.
- Warranty Records: Invoice numbers and appliance serial numbers for manufacturer warranty validation.
3. How We Use Your Information
Your information is used strictly to prepare proforma invoices, coordinate technician delivery and installation, and process official warranty claims. We will never sell, rent, or distribute your information to third-party marketing companies.
4. Inquiries & Data Rights
For any privacy requests or to update your contact record, reach out to our administration desk at lgmsv@msvtechnologies.com or telephone +250 796 785 555.